Privacy Policy

Last updated: 15th January 2024

At Telugu Esports Community (TEC), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, participate in tournaments, or engage with our community. By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully and contact us if you have any questions or concerns.

Important Notice

By using TEC services, you agree to the collection and use of information in accordance with this policy. We recommend reading this policy carefully and contacting us if you have any questions.

Information We Collect

We collect various types of information to provide and improve our services, manage tournaments, and build a better gaming community.

Personal Information

  • Full name and username
  • Email address and phone number
  • Date of birth and age verification
  • Profile picture and bio
  • Location (city/state) for regional events

Gaming Information

  • Game IDs and usernames
  • Gaming statistics and achievements
  • Tournament participation history
  • Training program enrollments
  • Performance metrics and rankings

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system details
  • Usage patterns and preferences
  • Log files and error reports

Communication Data

  • Messages sent through our platform
  • Support ticket communications
  • Community forum posts
  • Event feedback and surveys
  • Newsletter subscription preferences

How We Use Your Information

We use your information to provide services, improve user experience, and maintain a safe gaming environment.

Account Management

Creating and maintaining your TEC account, authentication, and profile management

Examples:
Login verificationProfile updatesAccount recovery

Tournament Operations

Managing tournament registrations, brackets, results, and prize distributions

Examples:
Tournament matchingResult trackingPrize distribution

Training Services

Providing personalized training programs and tracking your progress

Examples:
Skill assessmentProgram recommendationsProgress tracking

Communication

Sending important updates, newsletters, and responding to your inquiries

Examples:
Event notificationsNewsletter deliverySupport responses

Platform Improvement

Analyzing usage patterns to improve our services and user experience

Examples:
Feature developmentBug fixesPerformance optimization

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

When We May Share Information:

  • Legal Requirements
    When required by law, court order, or government request
  • Safety and Security
    To protect our users, prevent fraud, or investigate potential violations
  • Service Providers
    With trusted partners who help us operate our services (under strict confidentiality)
  • Business Transfers
    In case of merger, acquisition, or sale of company assets
  • With Your Consent
    When you explicitly agree to share information

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

SSL/TLS encryption for all data transmission
Regular security audits and penetration testing
Multi-factor authentication for sensitive operations
Secure data centers with 24/7 monitoring
Regular security training for all staff members
Incident response procedures and breach notifications

Important Security Note

While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to improve our security practices and will notify users promptly of any data breaches.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

Essential Cookies

RequiredSession/1 year

Required for basic website functionality and security

Performance Cookies

Optional2 years

Help us understand how visitors interact with our website

Functionality Cookies

Optional1 year

Remember your preferences and settings

Marketing Cookies

Optional13 months

Used to deliver relevant advertisements and measure campaign effectiveness

Your Privacy Rights

You have several rights regarding your personal information. Here's how you can exercise them:

Access Your Data

Request a copy of all personal information we have about you

How to exercise:Contact our support team with your request

Correct Information

Update or correct any inaccurate personal information

How to exercise:Update through your profile settings or contact support

Delete Your Data

Request deletion of your personal information (subject to legal requirements)

How to exercise:Submit a deletion request through our contact form

Data Portability

Export your data in a commonly used format

How to exercise:Request data export through your account settings

Opt-out of Marketing

Unsubscribe from promotional emails and communications

How to exercise:Use unsubscribe links or update notification preferences

Restrict Processing

Limit how we process your personal information

How to exercise:Contact our privacy team with specific restrictions

Children's Privacy

Age Requirements

We are committed to protecting the privacy of children. Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. For users between 13 and 18 years of age, we require parental consent for certain activities such as tournament participation and training program enrollment. Parents or guardians can contact us to review, modify, or delete their child's information. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information from our systems.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Handle Updates:

  • Notification
    We'll notify you via email and platform notification
  • Effective Date
    Changes take effect 30 days after notification
  • Previous Versions
    Archived versions available upon request
Privacy Policy
Version 2.1 - This policy is effective from the date listed above